Have you been affected by the floods?

The recent flood events across South East Queensland and New South Wales have severely impacted a lot of communities. We hope that you are at least safe and dry as the waters recede.

An Australian Government Disaster Recovery Payment (AGDRP) has been announced by Services Australia to support people that have been adversely affected.

This Disaster Recovery Payment is a one-off, lump-sum payment of:

• $1,000 for eligible adults
• $400 for each eligible child younger than 16.

Who can apply for this payment?

If you or a dependant child have been seriously affected by the storms and floods, you are eligible for the Disaster Recovery Payment. Examples of situations that would apply are:

• Serious injury
• You’re an immediate family member of an Australian citizen or resident who died or is missing
• The flood caused major damage to your home

Couples can apply for this payment individually under separate claims.

How can you claim the Disaster Recovery Payment?

If you are an Australian resident or protected visa holder, you must lodge your claim through the myGov portal using the Centrelink service. To do this, simply follow these steps:

1. Sign in to myGov and select Centrelink in your linked services.
2. Select Make a claim or View claim status.
3. Select Make a claim.
4. Scroll to Help in an emergency and select Get started.
5. Select Apply for disaster recovery payment.
6. Select Begin.
7. Answer the eligibility and claim questions.
8. Submit your claim.

If you have any questions on this or would like some help, please reach out to us. We encourage everyone to ‘Ask Us First’.